STANDARD REFUND TERMS
Products purchased from NeoSOS.com, may be refunded only if canceled within the following timeframe:
General bookings can be canceled 24 hours before.
Bookings can be shifted to other available dates if necessary.
“Date of the transaction,” for the purpose of this Refund Policy, means the date of purchase of any product or service,l is processed by NeoSOS in accordance with the terms and conditions of the applicable to the service agreement.
You may cancel a product at any time, but a refund will only be issued if cancellation is requested within the refund timeframe specified for the applicable product, if available at all.
For a limited time, all refunds will be returned 100%.
All refunds must be requested in the following form: